Need help with an AOTESIER order or product? Email aotesierofficial@gmail.com. We normally reply within 1–2 business days.
For Faster Assistance
Please include the information relevant to your request:
- Order number and the email used at checkout
- Product name, device model, and selected variant
- A clear description of the issue
- Photos or video if an item is damaged, defective, incomplete, or incorrect
Order Changes and Cancellations
Contact us as soon as possible. We will try to help before fulfillment begins, but changes cannot be guaranteed after an order is prepared or shipped.
Returns
Do not send a return to the address on your parcel or to the business address below without approval. Return locations vary by product and destination. Please review our Refund Policy and email us first for the correct instructions and return address.
Contact Information
AOTESIER
Email: aotesierofficial@gmail.com
Phone: +86 13726591713
Address: B9A, Block B, Wanguocheng, No. 9 Pinglang Road, Pingji Avenue, Shanglilang Community, Nanwan Street, Longgang District, Shenzhen, Guangdong, China
For privacy-related requests, please read our Privacy Policy or contact us by email.