Have Questions?
We're here for you for every step along the way. Email aotesierofficial@gmail.com for help on gear selection, assembly, camera settings, and photo advice. We can even help you decide where to dive!
How do I clean and maintain silicone case?
Clean silicone cases with mild soap and water. Avoid harsh chemicals, as they may degrade the material. For stubborn stains, use a soft-bristled brush. Regular cleaning prevents dust buildup and maintains appearance.
Are silicone cases durable enough for heavy-duty protection?
While AOTESIER silicone case provides good shock absorption, it may not withstand extreme impacts as well as hybrid or hard-shell cases.
How can I tell if a silicone case is genuine liquid silicone?
Genuine liquid silicone cases have a soft, "skin-like" texture, lens cutouts with gradual slopes (not sharp edges), and no large printed patterns. A simple test: draw a line with a pen—real silicone wipes clean easily.
Is the AOTESIER silicone case compatible with MagSafe?
Yes, silicone cases with MagSafe can be seamlessly compatible with MagSafe accessories. Even non-MagSafe silicone cases can support wireless charging.
Why does my silicone case feel slippery or attract dust?
The smooth surface of silicone absorbs static electricity, attracting lint. All AOTESIER phone cases are treated with an anti-dust coating for a better grip and reduced debris accumulation.