Register your AOTESIER product to keep your purchase information on file and make future support easier.
AOTESIER products purchased from our official store include a one-year limited warranty from the original purchase date. Warranty registration is optional and does not extend the warranty period or replace your original order confirmation or proof of purchase.
Before You Register
Please have the following information ready:
- Your AOTESIER order number
- The email address used for the order
- Purchase date
- Product name and selected device model
- Place of purchase
What Does the Warranty Cover?
The one-year limited warranty covers verified defects in materials or workmanship that occur during normal use.
Depending on the issue and product availability, an approved claim may be resolved with a replacement product or another appropriate solution.
What Is Not Covered?
The warranty does not cover:
- Normal wear, scratches, stains, fading, or natural material changes
- Damage caused by drops, accidents, misuse, improper installation, or exposure to chemicals or excessive heat
- Unauthorized alterations or modifications
- Selecting the wrong device model or product variant
- Lost or stolen products
- Products purchased from unauthorized third-party sellers
- Replacement products already issued under a previous claim
Need to Make a Warranty Claim?
Warranty registration does not automatically approve a replacement.
If your product has a problem, email aotesierofficial@gmail.com with your order number, a description of the issue, and clear photos or video showing the problem. We normally respond within 1–2 business days.
Your statutory consumer rights are not affected by this limited warranty.